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by Jeff Moad, MA Editorial Staff   | Abstract: | Vendors of enterprise software, take heed. Here are 10 guidelines for creating user interfaces that will make customers happy. |
1. Visibility of system status The system should always keep users informed about what is going on. 2. Match between system and the real world The system should speak the user's language, with words, phrases, and concepts familiar to the user, rather than system-oriented terms. [Click to continue] |