Order-to-Cash Automation in Manufacturing: Improving Customer Service While Cutting Costs

Reducing the time and effort it takes to turn a customer order into money in the bank creates strategic business advantages and rewarding business relationships. For manufacturers, manual processing of customer order and billing documents is often the single most limiting factor in their ability to improve customer service and order-to-cash performance. In the current economic landscape, it has never been more important for manufacturers do more with less, reduce operating costs and optimize cash flow.

There’s no better time to automate order-to-cash processes than when order volume is down. That’s when every order counts and you need efficiency the most, and it’s the time to make sure you’re ready when volume goes up again. Watch this webinar and learn about a proven document process automation platform used by manufacturing companies around the world, both as an on-premise solution and as on-demand services (SaaS) for quick deployment with minimal up-front investment. You’ll see how it integrates automated sales order processing and AR invoice processing with ERP solutions to help manufacturers not only “quit paper” but also gain visibility and control for process improvement. Find out how your company can benefit from real-time availability of order status, web-based approval workflow, and immediate access to order and billing documents for customer service.

In this complimentary Webcast:

• How data from incoming customer orders arriving by fax, mail, email, web or EDI can be automatically captured, checked against ERP master data, formatted, routed, archived and made available from within in the ERP system
• How outgoing AR invoices and associated documents can be processed and sent electronically but received by postal mail, email or fax according to delivery preferences that you can enable customers to set for themselves
• How the technology increases productivity in sales order processing and AR invoice processing, reduces order-to-cash costs by up to 70%, and reduces Days Sales Outstanding (DSO) by at least 2–5 days