Rob Bois
Research Director, AMR Research Inc.Before joining AMR Research as a CRM industry analyst, Rob worked as a developer and project manager for several different enterprise software suites at Computer Associates. His responsibilities included managing the conception, design, and implementation of several projects, including graphical user interface design, customer management application integration, and sales configuration software design. He also performed on-site customer needs analysis across a number of discrete manufacturing industries and oversaw the development cycle through functional design, resource management, implementation, and on-site beta support.
Rob received his B.A. in Computer Science from Gettysburg College.