Winning at margins - Better Business Performance

The new business book The Performance Manager, Proven Strategies for Turning Information into Higher Business offers suggestions for 42 decisions areas, or information sweet spots. The areas are organized by the eight major functions of a company: Finance, Marketing, Sales, Customer Service, Product Development, Operations, Human Resources, Information Technology, plus an overarching-section for Executive Management. Each chapter introduces key challenges and opportunities companies face in the specific function.

The Performance Manager then dives into each decision area, illustrating the core content of the corresponding information sweet spot, which are organised into two types of measures (goals and metrics). Each decision area then offers advice on who beyond the specific function would benefit from seeing the information (e.g., Marketing should see Sales pipeline targets) to make better performance a truly cross-organizational exercise. We hope you see the value in this white paper and choose to order for free the whole book, The Performance Manager.

More resources from Cognos. (Cognos, an IBM company)

• Supply Chain Performance Management: an on-line demo
  Product Demo  ::  View scorecards applied to achieve greater predictability and reliability in SC Performance Management.
• 7 Reports Every Supply Chain Manager Needs
  White Papers  ::  Improve your supply chain management by asking the right questions.
• Supply Chain Business Intelligence: Adoption, Use, and Practices
  White Papers  ::  Ventana Research investigates the practices and needs of those who use BI applications specific to the SC.
• Overcoming Barriers in Supply Chain Performance
  White Papers  ::  Building a high-performance SC is not a mission impossible when you have the right BI tools and applications.