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Optimal Service Parts Management

Posted on Wednesday, July, 16, 2008, 2:30PM

"Today’s service-parts organizations are pursuing the service-parts market for revenue and profit growth. To reduce costs and improve service effectiveness, service-parts organizations must shift from being reactive to being proactive service providers. By combining best-in-class processes and planning techniques supported by an appropriate IT infrastructure, organizations of all sizes can gain efficiencies and boost the success of their service-parts management businesses. Read this paper, which is the first in a five-part series that describes the best-in-class processes of Cat Logistics Services, Inc., to get a deeper insight in demand planning."

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