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Creating Business Value with Wirelessly Enabled Business Processes

Posted on Thursday, August, 7, 2008, 2:01PM

In recent years, many of the barriers to adding real-time mobility to business processes have been removed: More security features are available, networks are increasingly robust, and mobile devices are both full-featured and driven by industry standards. At the same time, the market is poised for mass adoption.

The key to adding real-time wireless mobility is not killer apps, but rather killer business processes. It is in key business processes that mobile applications create fundamental value. This may be soft value, such as improved customer satisfaction, or it may be quantifiable value, such as increased revenue or reduced costs. Either way, a number of leading businesses are demonstrating that mobilizing processes can generate measurable, provable returns.

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