Colonial Mills, Inc - Customer Profile

Colonial Mills, Inc is the leading manufacturer of braided-texture rugs and accessories in the U.S. As CMI began facing more competition and increasing pressure to lower prices, the company believed it needed to upgrade its ERP system to maintain its market position as industry leader in on-time shipment and low turnaround time on orders to shipment.

The technology goal at CMI was to install an ERP system that would enable entry, tracking, and shipment of a product within a five-day timeframe, and would provide quick visibility for identifying a product that appeared to exceed the five-day standard. When representatives from every functional department at CMI began reviewing other ERP products, the overwhelming majority voted for Infor™ ERP SyteLine.

After Infor ERP SyteLine was implemented within a reasonable time and all users were following established procedures, CMI began seeing immediate operational improvements.

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