| COMPANY: | Systel Inc. |
| HEADQUARTERS: | Sugar Land, TX |
| SIZE OF COMPANY: | 50-99 employees; $10M-$25M in revenue |
| INDUSTRY: | High tech |
| PRIMARY PRODUCT LINE: | Industrial computers and displays |
| NAME OF PROJECT: | ERP to ISO: Leverage integrated ERP to establish pathway to ISO certification |
| PROJECT OBJECTIVE: | To employ a technology to help manage growing demands of back-office transaction and production data; streamline and control business processes by using a single-source platform to capture and share important business knowledge |
| TECHNOLOGIES EMPLOYED: | Exact MAX for ERP, Exact Synergy for CRM |
| ACCOMPLISHMENTS/ROI: | Automated workflow processes, documents, and materials required to begin standards compliance process; confronted resource challenges with tools and training for employees; able to identify, track, and store non-conformances for corrective action; create custom workflows for tracking customer order issues and providing feedback |