Systel Inc.

COMPANY: Systel Inc.
HEADQUARTERS: Sugar Land, TX
SIZE OF COMPANY: 50-99 employees; $10M-$25M in revenue
INDUSTRY: High tech
PRIMARY PRODUCT LINE: Industrial computers and displays
NAME OF PROJECT: ERP to ISO: Leverage integrated ERP to establish pathway to ISO certification
PROJECT OBJECTIVE: To employ a technology to help manage growing demands of back-office transaction and production data; streamline and control business processes by using a single-source platform to capture and share important business knowledge
TECHNOLOGIES EMPLOYED: Exact MAX for ERP, Exact Synergy for CRM
ACCOMPLISHMENTS/ROI: Automated workflow processes, documents, and materials required to begin standards compliance process; confronted resource challenges with tools and training for employees; able to identify, track, and store non-conformances for corrective action; create custom workflows for tracking customer order issues and providing feedback