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by Jeff Moad, MA Editorial Staff Posted on Tuesday, May 29, 2007 5:25:00 PM Sign Up to receive Daily News Alerts in your E-mail Inbox    | Abstract: | With its sights set on manufacturers looking to better manage post-sales service offerings, Sterling rolls out a new product module based on the technology it acquired with Comergent. |
| Keywords: | Service contracts, managing e-commerce, post-sales service, Sterling Commerce, Comergent, multi-channel sales, new revenue opportunities, AT&T subsidiary
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Nearly five months after completing its $155 million acquisition of electronic commerce software vendor Comergent Technologies Inc., Sterling Commerce today released an extension of the Comergent product platform: a module that automates the management of service and subscription contracts associated with manufactured products. The new module, Sterling Service Contracts, is intended to support manufacturers that are attempting to increase revenue by concentrating on offerings such as post-sales service contracts, said Joel G. Reed, Sterling's vice president for global product marketing, in a briefing with Managing Automation. "Right now, service contracts are a major source of growth for many manufacturers," Reed said. [Click to continue] |
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