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Servigistics Announces Workforce Management Solution; Expands Solution Footprint to Enable Strategic Service Management

Posted on Tuesday, May 09, 2006 8:07:43 AM       Sign Up to receive Daily News Alerts in your E-mail Inbox                            Digg This Article   Add to Delicious

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    Solution aligns the management of service parts planning and pricing with workforce management to minimize service costs and maximize customer satisfaction

    ATLANTA, April 4 / -- Servigistics, the leading service parts management and pricing solution provider, today announced the availability of the Servigistics Workforce Management solution. Developed to forecast, plan and monitor field service technicians, Servigistics Workforce Management works in concert with the company's service parts planning and pricing solutions to provide the only strategic service management solution that manages service technicians, service parts and service part prices together in order to reduce costs and improve service levels.

    Servigistics Workforce Management includes the following key features:

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