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by Emily-Sue Sloane, MA Editorial Staff Posted on Monday, March 10, 2008 5:11:00 PM Sign Up to receive Daily News Alerts in your E-mail Inbox    | Abstract: | The enterprise applications provider aims to integrate its contact management and CRM applications for small and midsized business customers.
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Sage CRM Solutions today announced a forward-looking, global CRM strategy to guide its product development and delivery to small and mid-sized customers over the next couple of years. Based on research among parent company Sage Group plc's 5.5 million business management and services customers, Sage CRM Solutions has developed a plan to increase the interoperability among its CRM product families, link front- and back-office information using open Web standards, and provide improved productivity using Web 2.0 applications to deliver what it calls an "anywhere workforce experience." "CRM has reached a critical turning point. Customers tell us their requirements have moved beyond the on-premise vs. hosted debate," said Joe Bergera, executive vice president and global general manager, Sage CRM Solutions, in a prepared statement. [Click to continue] |
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