Supply chain execution software provider HighJump has seen its fair share of change in recent years, as corporate sponsors and CEOs have come and gone at a pace that has kept customers guessing where their investments might land next. Now, a new CEO has taken the reins, pledging a renewed focus on customers’ needs.
In 2004, diversified manufacturer 3M bought HighJump in what some observers considered an ill-suited marriage. After four years, 3M exited the SCE software business when it sold HighJump to private equity firm Battery Ventures. Battery installed Timothy Campbell as CEO, and after less than two years, it replaced Campbell with Russell Fleischer, who until January of this year led Healthvision, which Battery Ventures sold to Lawson Software for $160 million.
Fleischer said he intends to restore HighJump’s focus on its customers.
“I think that, to some degree, some of the historic culture that made HighJump special with customers has waned a little bit,” he said. “That was true under 3M and I think it was true under my predecessor. And I can tell you without mincing words that there’s no way that’s going to be true while I’m sitting here.”