| COMPANY: | Malcolite |
| HEADQUARTERS: | Monterey Park, CA |
| SIZE OF COMPANY: | 20-49 employees |
| INDUSTRY: | Lighting |
| PRIMARY PRODUCT LINE: | High-efficiency replacement lighting products, energy-efficient retrofit kits, replacement lighting covers for fluorescent lighting |
| NAME OF PROJECT: | Malcolite increases efficiency |
| PROJECT OBJECTIVE: | To streamline almost 80 paper-based business processes across the company; eliminate inefficient multiple systems and sources of data; reduce time to process orders |
| TECHNOLOGIES EMPLOYED: | NetSuite for ERP, SCM, CRM |
| ACCOMPLISHMENTS/ROI: | NetSuite shipping label integration with FedEx or UPS improved fulfillment process; reduced shipping costs; invoicing, collections, and customer experience became paperless; eliminated the need for 159 of 160 filing cabinets nationwide; improved manufacturing process; better able to track cost of goods sold |