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by Stephanie Neil, MA Editorial Staff
Posted on Tuesday, September 27, 2005 5:35:00 PM Sign Up to receive Daily News Alerts in your E-mail Inbox    | Abstract: | iWare offers package for process manufacturers that is said to work with most control systems and enables operators to more easily access hard to find procedural documents or insights. |
Two-year old iWare, the industrial division of knowledge management software provider CanWeb Internet Services Ltd., has unveiled an application primarily for the process industry that it said will integrate with most advanced control systems and provides a way for operators to access procedural information that is often locked away in file cabinets -- or even in a colleague's head. The iWare Control Room Operator Support System is said to provide the missing link between control system data and infrequently used procedures and business data, giving operators a complete picture of what is going on and how to solve the problem. It is, in fact, a knowledge-management (KM) application in that it can integrate information on operating and maintenance procedures, pull in data from vendor manuals, engineering drawings, videos or digital photographs, and even generate a work order directly from the control system. "Most companies have documented procedures, but a lot of it still resides in binders," said Jackie Grant, vice president of iWare in Sarnia, Ontario. "It could even be in electronic format with document management [applications] but it is disconnected from the control room." [Click to continue] |
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