| COMPANY: | IBM Corp. |
| HEADQUARTERS: | Armonk, NY |
| SIZE OF COMPANY: | 1,000 or more employees; more than $1B in revenue |
| INDUSTRY: | Miscellaneous manufacturing |
| PRIMARY PRODUCT LINE: | Servers and systems, software, storage, OEM systems, Internet security, semiconductors, POS and self-service offerings |
| NAME OF PROJECT: | Globally Integrated Design for Six Sigma (DFSS) and Lean Six Sigma |
| PROJECT OBJECTIVE: | To minimize cost to correct quality and reliability problems; get a trained, skilled, and active work force involved at all levels of process execution; cohesive design, development, manufacturing, fulfillment, and supply chain |
| TECHNOLOGIES EMPLOYED: | IBM Integrated Product Design Process, Design for Manufacturing and Early Manufacturing practices |
| ACCOMPLISHMENTS/ROI: | More than 250 projects netted 20x ROI; 60% of workforce earned minimum of Green Belt training/certification; engaged integrated supply chain organizations for continuous improvement and innovation; emerging growth countries adopted the program |