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by Posted on Friday, June 27, 2008 7:42:36 AM Sign Up to receive Daily News Alerts in your E-mail Inbox  
Integrated Self Service Portal, Enhanced Content Management and Agent Productivity Tools Transform Service Effectiveness
MOUNTAIN VIEW, Calif., June 16 /-- Helpstream, a leading provider of on-demand collaborative customer service solutions, today announced the general availability of the Helpstream Summer 2008 release, which contains over 130 enhancements to help companies understand customer attitudes, tap into community knowledge, and build winning relationships. By further integrating case management, knowledge management, and community collaboration, companies can leverage the power and familiarity of the Web to engage their customers in a rich, collaborative self service experience.
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