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by Chris Chiappinelli, MA Editorial Staff
Posted on Monday, July 30, 2007 5:15:00 PM Sign Up to receive Daily News Alerts in your E-mail Inbox    | Abstract: | Release 3.1 of AlarmPoint's IT event notification software features new support for companies using voice-over-IP and Blackberry devices.
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| Keywords: | Event notification, event management, IT system, factory floor applications, shop downtime, AlarmPoint, business continuity, IT events |
Event management and notification specialist AlarmPoint Systems Inc. today announced the availability of AlarmPoint 3.1, featuring expanded support for companies using voice-over-IP (VoIP) technology, as well as new partnerships with Avaya and BlackBerry maker Research in Motion. The AlarmPoint system monitors IT-based events within a company and automatically notifies a predetermined set of employees when exceptions occur, including application failures, network disturbances, and other system malfunctions. The system supports a wide range of contact methods, from traditional phone calls to text messages, e-mails, pagers, and VoIP phones. As factories across the industrial spectrum have come to depend more and more on the continuity of IT systems, the need to streamline the process of event resolution has gained importance. And in today's mobile business world, the employees who can address a given problem are seldom within earshot at the pivotal time. By automating the process of finding those staffers, AlarmPoint aims to eliminate the time involved in manually tracking down the right person to address a system event. [Click to continue] |
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