New addition to the VISTA suite for Data Center Service Management(TM) enables better decisions and improves efficiency by integrating data and processes between organizations
STAMFORD, Conn., June 23 -- Aperture, the leading global provider of software for managing the physical infrastructure of data centers, has launched VISTA Integration Management, which enables applications for IT Service Management (ITSM) to be integrated with the Aperture VISTA suite for Data Center Service Management (DCSM)(TM).
DCSM disciplines ensure that the data center is managed holistically using best-practice processes that span the IT and Facilities teams. It extends the principles of ITSM, a framework for managing IT services from a business rather than technical perspective, into the data center infrastructure. In many organizations, there are separate groups responsible for managing applications and computing resources, and for managing the physical resources they depend on such as space, power and cooling. Poor communications between the IT and Facilities teams can result in delayed server installations, and uncertainty about the percentage of data center resources (such as power) that are available or have already been allocated. Where different management systems are used, information silos can emerge and inconsistencies can hamper effective decision making.
Aperture VISTA Integration Management includes all of Aperture''s pre-packaged integration adapters, tools and utilities, and documented methods for integration with IT Service Management applications. VISTA Integration Management is based on Aperture''s web portal technology which combines high-performance, data-driven drawing, database, report writing, and power modeling engines with configurable forms, portal configuration tools, and administration functions for global deployment over the web. Web services platforms and standards are used so that interactions can occur with the widest variety of third party systems and tools.