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A Guarantee of Quality in RFID Systems

Posted on Sunday, April 15, 2007 4:00:00 AM       Sign Up to receive Daily News Alerts in your E-mail Inbox                            Digg This Article   Add to Delicious

Abstract:Item-level RFID infrastructure vendor TAGSYS announced the Six Sigma Performance Program, a Quality-of-Service (QoS) performance program aimed at pharmaceutical manufacturers.
Keywords:RFID deployments in manufacturing environments,item-level RFID infrastructure,TAGSYS,pharmaceutical manufacturers,Six Sigma Performance Program,RFID track-and-trace,ODIN Technologies,SYSTECH International,NXP,high-frequency RFID,global RFID networks
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In an effort to boost RFID deployments in manufacturing environments, item-level RFID infrastructure vendor TAGSYS recently announced what it claims is an industry-first Quality-of-Service (QoS) performance program aimed at pharmaceutical manufacturers. Called the Six Sigma Performance Program, TAGSYS provides a guarantee of fewer than four failures in 1 million read opportunities in the item-level RFID track-and-trace process.

The promise of RFID has been "over-hyped and under-delivered," says John Jordon, president of sales and worldwide field operations for TAGSYS. The company's intent is to encourage RFID adoption by shifting the focus from protocol or frequency debates toward providing measurable data that can clearly demonstrate ROI. "If you can monitor and measure data, then you can make guarantees," he says.

The Six Sigma Performance Program is available on a subscription basis, for which customers pay a flat monthly fee for an agreed-upon level of service. If system performance falls below that level, TAGSYS will tune or reprogram the RFID system as necessary, at no charge. An optional automatic technology upgrade feature is also available through the program, allowing customers to use new readers and tags, as they become available, without incurring upgrade fees.

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