Integration with CA's Unicenter Service Desk and AllFusion Harvest Change Manager Eliminates Operational Silos and Improves Responsiveness to Business Needs
ISLANDIA, N.Y., May 22 -- CA (NYSE:CA), today announced the latest version of CA Clarity, its flagship IT Governance (ITG) solution. The new release, which integrates with CA's Unicenter Service Desk and CA's AllFusion Harvest Change Manager, enables a unified, automated change management process that reduces the risk of error while helping to ensure the most efficient use of IT resources. This solution also enables IT organizations to better align their services with the business and empowers them to run at peak effectiveness.
Streamlines the Change Management Process
The integration of CA Clarity with Unicenter Service Desk and AllFusion Harvest Change Manager comprises a composite system for end-to-end change management that automates the entire change life cycle-from change request creation, prioritization, impact assessment, review and approval, through project management, resource allocation, software release and deployment. By automating manual activities and integrating formerly disparate processes, this system helps IT organizations increase service levels, ensure the most efficient and cost effective use of IT resources, and enforce quality-based standards, application development methodologies and best practices such as ITIL and CMMi.
Brings Control and Visibility
Available immediately, the new release also enables IT organizations to prioritize change related activities according to business goals and objectives. Customers can establish sophisticated evaluation and selection criteria, create "what-if" planning scenarios, communicate decisions, track costs and monitor resource utilization in a single system, making CA Clarity invaluable for controlling the change process to improve delivery, reduce risk and ensure compliance.
"The management of change requests across the application development life cycle is inherently complex and can really bog down the delivery of new software functionality," said Robert Golden, director of Strategic Business Services at Insurance House, a leading regional managing general agency and broker, serving independent retail insurance agents throughout the U.S. Southeast. "By simplifying and streamlining these complexities, the new release of CA Clarity delivers real value to any IT organization seeking to operate more efficiently and improve service to the business."
The CA Clarity system features integrated portfolio planning, demand management, project management, resource planning, and time and cost management.
"The IT project and portfolio management market is evolving rapidly," said Matt Light, research director at Gartner. "Because users want to better prioritize application development and other IT programs while controlling application portfolio demand, vendors are marketing increasingly integrated suites." *
"We are delivering a tightly integrated product set that helps IT organizations better plan for and respond to change, better manage their IT initiatives, and more effectively deliver business services that add value to their customers," said David Hurwitz, vice president of marketing for CA's Business Service Optimization business unit. "This release further extends our IT Governance market leadership and provides an enterprise IT management solution to help our customers achieve world-class IT performance."
* Gartner Research Inc., "Magic Quadrant for IT Project and Portfolio Management, 2005," Matt Light and Daniel B. Stang, June 2005.
About CA Clarity
CA Clarity, the industry-leading IT Governance solution, enables IT organizations to achieve world-class performance by improving the quality of their engagement with the business and enhancing their ability to run at peak efficiency. The CA Clarity system features integrated portfolio planning, demand management, project management, resource planning and time and cost management. More than 500,000 users at 500 companies depend on CA Clarity to govern IT and, increasingly, to manage new product development. The Clarity Division (formerly Niku) is part of CA's Business Service Optimization (BSO) unit, which offers leading systems for service, asset and change management and provides a comprehensive framework for delivery of world-class IT services. More information about CA Clarity is available at http://ca.com/clarity.
About CA
CA (NYSE:CA), one of the world's largest information technology (IT) management software companies, unifies and simplifies the management of enterprise-wide IT. Founded in 1976, CA is headquartered in Islandia, N.Y., and serves customers in more than 140 countries. For more information, please visit http://ca.com/.
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CONTACT: Laurie Spindler, Public Relations for Clarity, +1-415-856-5109, lspindler@blancandotus.com