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Editorial from the November 2005 issue of Managing Automation

SUPPLY CHAIN: How to Build a Flexible Process

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1. Assess Risk: In making sourcing and fulfillment decisions concerning where to buy product, where to manufacture product, where to locate distribution centers and what ports to use, consider political risks of the country, physical and geographic risks, availability and proximity of logistics networks for all modes (air, ocean, rail and truck), historic weather-related and natural disasters, labor union action, infrastructure (power grids, water supply, etc.), and economic and market risks.

2. Establish a Crisis Team: This group will be responsible for decision-making during a crisis and ensuring that decisions are communicated throughout the supply chain. Oftentimes the communication channels break down and people react on their own, which can hurt the overall plan.

3. Don't Put All Your Eggs in One Basket: Develop and use on an ongoing basis alternative relationships with suppliers and logistics networks. Use multiple carriers at all times with different ports of dispatch. This provides the ability to control costs and service levels in normal times and flexibility in times of high demand or disaster recovery.

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