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Editorial from the August 2007 issue of Managing Automation

Buyer Protection: Enterprise Software Buyers' Bill of Rights

Posted on Monday, July 30, 2007 4:43:11 PM                                  Digg This Article   Add to Delicious

Abstract:These are some of the items that Forrester Research has included in its recommended Bill of Rights document for enterprise software buyers.

SELECTION

  • An entire agreement clause: Instead of relying on generic terms and conditions, vendors should include all of the proposals, sales cycle presentations, demos, and promises in the entire agreement.

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