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Editorial from the July 2006 issue of Managing Automation

Hasso Plattner's Dilemma

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If software can be made more relevant to the ways people work and much easier to use at the same time, will businesses have a better chance to become more innovative in what they do?

An affirmative answer to this question would seem obvious, but what isn't so obvious is how to create and deploy software systems that achieve these goals. The problem is that there are inherent conflicts in these ideas that are not easy to resolve.

The dilemma was center stage at SAP's recent Sapphire conference in Orlando, where some 15,000 of the SAP faithful were witness to how SAP is thinking about the problem.

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