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Online Resources for Increasing Field Service Leverage

by Mary Brandel, Contributing Editor

Posted on Tuesday, May 30, 2006 2:00:00 PM                                     

Here are some online resources to help you improve your field service organization's operational effectiveness.

MA.com Links

Tools

• MA Software Directory (filtered for field management software).

• MA Comparison Tool

External Links

Recommended Reading

• "The Heritage of Field Service Management by Aberdeen Group",

  a round-up and critique of field service management providers.

• Aberdeen Group's Mobile Field Service Solution Selection Report.

• A vendor-supplied

  ROI calculator for calculating payback of field service management applications.

• Gartner Inc's

  2005 Magic Quadrant for CRM Field Service Management (registration required).