Online Resources for Increasing Field Service Leverage

Here are some online resources to help you improve your field service organization's operational effectiveness. MA.com Links
Tools

• MA Software Directory (filtered for field management software).
• MA Comparison Tool

• "The Heritage of Field Service Management by Aberdeen Group", a round-up and critique of field service management providers.
• Aberdeen Group's Mobile Field Service Solution Selection Report.
• A vendor-supplied ROI calculator for calculating payback of field service management applications.
• Gartner Inc's 2005 Magic Quadrant for CRM Field Service Management (registration required).