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Emptoris Appoints New Chief, Adds to Product Portfolio
Oct 2 2009-
During its annual user conference, the procurement vendor introduces a new CEO and announces major upgrades to its supply management software.
Merger Shakes Up Service Management Space
Jul 7 2009-
Private equity steps in again, creating a merger of service management purveyors Click Commerce and Servigistics.
Servigistics Integrates Key Service Management Functions
Oct 9 2007-
New version of company's Service Workforce Management software uses a common data model to pull together a mobile workforce with parts, real-time alerts, and intelligent scheduling via Google Maps.
Servigistics Rides Post-Sale Service Trend
May 13 2007-
Many manufacturers view the post-sale service model as a necessary evil and a cost -- rather than profit -- center. However, the reality is that post-sale service represents 24% of manufacturers' revenue and contributes 40% to 80% of corporate profit.
Servigistics Seeks to Support Profit Potential of Field Service
Apr 5 2006-
New Workforce Management module adds field service forecasting to ensure technicians have the right parts to resolve a reported problem before entering the customer's premises.
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