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Sterling Order Management by Sterling Commerce :: Last updated on June 21, 2007

Sterling Order Management improves supply chain efficiencies and business responsiveness by cost effectively orchestrating global order and service fulfillment across the extended enterprise. The solution enables you to combine the steps of the order life cycle into a single, unified process that encompasses everyone in your supply chain, no matter where they are or how they operate. It spans application and enterprise boundaries to provide a central view of previously fragmented financial, inventory and logistics processes. Sterling Order Management presents a single face to your customer regardless of disparate systems and channels.

Key Features

• Intelligent order sourcing determines the most efficient and least costly location to fulfill an order
• Centralized order management enables the efficient management of orders across multiple channels
• Customized fulfillment processes enable you to deliver what your customers want, based on your unique fulfillment model
• Partner coordination enables you to seamlessly add third-party services and outsource fulfillment processes
• Delivery and service scheduling provides the confidence needed to make and keep delivery promises
• Order decomposition and brokering allows you to easily segment orders into units of work and distribute them internally and externally for execution
• Returns management allows you to consistently manage returns across all channels, making the return, repair and exchange cycle quick and seamless

Contact Information

Sterling Order Management  Resource Center

WHITE PAPERS CASE STUDIES WEBCASTS VIDEO/PODCASTS   Gentran Integration Suite for B2B Collaboration Giving you control beyond the edge of your enterprise On-Demand applications in Supply Chain : Enable Flexible Business Processes Interviews with 455 companies inform this report on supply chain applications, managing risk and adapting to change. 9 Steps to Building a B2B Business Case Strategic B2B technology reduces operational cost, drives revenue and makes your department more productive. Sterling Managed File Transfer Removing the barriers and risks of traditional FTP. Gentran Integration Suite for Multi-Enterprise SOA Flexible business processes beyond the boundaries of your enterprise. Sterling Collaboration Network Increase your profit margins with B2B process automation The Scotts Miracle-Gro Company Success Story Find out how this lawn and garden care company grew business and operational efficiency by capturing orders in minutes instead of hours. No webcasts available for Sterling Order Management at this time. Please view more related resources from Sterling Commerce I.T. as a Strategic Advantage - Effective and Rapid Response to Competitive Forces Learn how industry leaders create agile supply chains that connect faster to more partners, run smoother with fewer order errors, and enable strategy and process changes as the needs of demanding customers evolve. Sterling Commerce has not provided any research reports at this time. Please feel free to browse ManagingAutomation.com's Analyst Reports section , which contains research that may be useful to you.

Core Capabilities

Industries

• Consumer Packaged Goods - Beverage, Tobacco
• Consumer Packaged Goods - Food Products
• Consumer Packaged Goods - House, Health, Beauty Products
• Textiles and Apparel

Target Business Size(s)

• Large (501+ users)
• Mid-Size (101-500 users)

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