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| Corporate CDC Software
Two Concourse Parkway
Suite 800
Atlanta,
GA
30328
USA
Main: 770-351-9600
Fax: 770-351-0036
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CDC Software's Pivotal CRM is a flexible, powerful customer relationship management solution for companies that want to use CRM strategically—to model, enhance, and streamline their unique processes, not dictate them. Built with the user experience in mind, Pivotal CRM offers unparalleled flexibility and customizability, enabling companies to tailor the system precisely to their users’ needs. With a Microsoft-style interface and role- and task-based navigation, Pivotal CRM is a familiar and comfortable system for users, reducing the learning curve and increasing the speed of user adoption. Pivotal CRM embeds Microsoft Outlook and SharePoint right within the CRM system and integrates closely with the Microsoft Office suite, bringing data to the user where they need it. Key Features- Pivotal CRM is the market&s most innovative CRM, allowing enterprises to model their dictinctive needs and processes quickly and cost-effectively. Pivotal CRM offers a full application suite out of the box and the power of the Pivotal Platform to make it your own and even build out entire new applications.
- Sales: Shorten the sales cycle and improve close ratios by automating your proven sales processes
- Marketing: Increase response rates and lead quality with highly targeted campaigns that capture in-depth data at every point of interaction
- Service: Accelerate incident resolution and improve customer satisfaction by implementing efficient, repeatable service processes
- Partner Management: Collaborate more effectively with your partner channels by extending your knowledge and sales processes to them
- Analytics: Make better-informed business decisions, faster, with customer-data analysis
- Mobile CRM: Increase the productivity and effectiveness of your field and mobile
last updated on June 10, 2009 Core Capabilities | Industries- Aerospace and Defense
- Automotive OEM
- Automotive Supplier
- Chemicals
- Consumer Packaged Goods - Beverage, Tobacco
- Consumer Packaged Goods - Food Products
- Consumer Packaged Goods - House, Health, Beauty Products
- Electrical Equipment
- Electronics and Semiconductors
- Hi-Tech (Computers, Communications, Office)
- Industrial Manufacturing
- Industrial/Heavy Equipment and Machinery
- Instruments and Controls
- Medical Devices
- Metals - Fabrication and Assembly
- Metals - Primary (Mills, Foundries)
- Miscellaneous Manufacturing
- Oil and Gas
- Other Transportation (Railroad, Ships, Boats)
- Pharmaceuticals
- Plastics and Rubber Products
- Pulp and Paper
- Textiles and Apparel
| Platforms
N/A
| Databases supported
N/A
| Target Business Size- Large (1000+ employees)
- Mid-Size (100-999 employees)
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