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Exact Synergy by Exact Software :: Last updated on November 26, 2007

Exact Synergy is a browser based business tool that provides complete insight into all areas of any business by uniting disparate systems into one data source. The business solution is a resource centric application that places people at the very root of success, including often forgotten departments such as HR, marketing, R&D etc. The users of a traditional ERP system are not the only components of a business, but every employee is an integral part of business sustainability and growth. The use of employee portals, with customer portals combined with workflow, dashboards and projects provides a completely integrated business solution suite across the entire enterprise.

Key Features

• Workflow Management tells you what everyone is doing, all the time
• Web-based Project Management enables team members to contribute via the Internet
• Complete Relationship Control including Customer Relationship Management (CRM), Supply Chain Management and Partner Relationship Management
• Document and Knowledge Management, including content management for all portals and Websites
• Consolidated, real-time Financial Management, Budgeting and Reporting
• Human Resource Management, including organization, salary, rollups and workflow reporting
• Anywhere, anytime access via the Internet, including your favorite wireless handheld device
• Manage your ISO9001:2000, ISO13485, ISO14001 accreditation from within the same business suite, effectively, efficiently and simply

Contact Information

Core Capabilities

• Business Intelligence (BI)
• Analytics
• Application Suite
• Reporting/Scorecarding
• Security
• Customer Relationship Management (CRM)
• Campaign Management
• Contact & Account Management
• CRM Reporting & Analytics
• Field Service Management
• Market Strategy & Brand Management
• Multi-Channel Fulfillment & Service
• Opportunity Management
• Partner Relationship Management
• Sales Forecasting & Planning
• Warranty & Returns Management
• Enterprise Resource Planning (ERP)
• CRM Modules for ERP
• Human Resources (HR)
• Benefits Management
• Personnel Management
• Recruitment Management
• Product Lifecycle Management (PLM)
• Document Management
• Product Information Management
• Product Lifecycle Collaboration
• Project, Program & Portfolio Management
• Quality Management
• Laboratory Information Management
• Nonconformance and Corrective Action
• Product Handling and Servicing
• Quality Documentation
• Supplier Relationship Management (SRM)
• Partner Collaboration

Industries

• Chemicals
• Consumer Packaged Goods - Beverage, Tobacco
• Consumer Packaged Goods - Food Products
• Consumer Packaged Goods - House, Health, Beauty Products
• Electrical Equipment
• Electronics and Semiconductors
• Hi-Tech (Computers, Communications, Office)
• Industrial/Heavy Equipment and Machinery
• Instruments and Controls
• Medical Devices
• Metals - Fabrication and Assembly
• Metals - Primary (Mills, Foundries)
• Miscellaneous Manufacturing
• Pharmaceuticals
• Plastics and Rubber Products
• Pulp and Paper
• Textiles and Apparel

Platforms

• Microsoft Vista
• Microsoft Windows NT/2000/XP
• Microsoft Windows Server 2003

Databases supported

• Microsoft SQL Server

Target Business Size(s)

• Large (501+ users)
• Mid-Size (101-500 users)
• Small (1-100 users)

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