Ask the Manufacturing Execution Systems (MES) Expert: Scheduling Assistance
 Asked on Nov 29 2007 4:13:22:000PM | Q | I am working in an accounting firm, therefore I am aware of the advantages of ERP. I have suggested that my family business (>1000 employee) install ERP, but the main concern is the human resources. Should the staff in the company be trained to use the system? Is the typical accounting staff able to grasp the concept quicky?
chinhoe sia, Edinburgh, NA |
| A | The real question is which staff should be trained on a new ERP, and that depends on how extensive an implementation you are talking about. Many companies start with the financial management side of ERP, and if that's what you are planning then you can train your finance staff and your CFO and for the most part leave the rest of your employees out of the loop. But if you're planning on a more extensive implementation, including manufacturing, human resources, and maybe customer relationship management, then you need to think about training a large number of your employees. As for who is able to grasp ERP concepts quickly, what matters perhaps most is what they are used to using today. It sounds like they may not be very technologically savvy, and if that is the case you can be sure that training will be a major part of a successful implementation. While many of the concepts in ERP systems are easy to grasp, the nuts and bolts of how these concepts are actually realized in most ERP systems are not as obvious as they should be. Considering poor training is the number one cause of implementation failure, I would make sure that if you go ahead with this plan you put training as your number one priority, and make sure you do it as early and as extensively as possible. Good luck. |
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