Demand Driven Supply Networks Product Newswire
Bogemic Introduces New Small-Business Software
Thursday, July 3, 2008 9:04:15 AM
Bogemic Docs and Bogemic Studio facilitate completion of document based business needs. Designed to accelerate documentation processes, Bogemic Docs includes essential business forms and templates in financial, reports, forms, calendars and planners, personal, and family categories. Bogemic Studio is document editing software that enables users to create or customize business documents, forms, spreadsheets, and document templates.
CGI Upgrades PRISM® Audit Software
Thursday, July 3, 2008 9:02:34 AM
Built using scalable technology and Web-based architecture, PRISM® Audit v5.0 enables corporations and governments to view organization-wide expense patterns and identify potential cost savings. Spend management analysis solution features automated categorization as well as multidimensional, searchable reports with flexible UI. Support is included to help manage and customize proprietary purchase categorization taxonomy for each client.
WSI Corporation Announces Latest WSI Fusion(TM) Release
Thursday, July 3, 2008 9:02:11 AM
By providing early insight into changing flight, airport, and airspace conditions, WSI Fusion(TM) enables air carriers to optimize operations and mitigate impact of disruptive events. Public and proprietary weather information, airspace constraints, flight information, and operational data are fused to streamline operational decision making. In addition to global turbulence indicators and lightning coverage, software offers terminal and en-route forecasts with flight-centric alerting.
New Knowledge-Based Authentication Offering from RSA, the Security Divis
Thursday, July 3, 2008 9:01:06 AM
Suited for companies working to comply with FACTA Red Flags guidelines, RSA Identity Verification(TM) instantly verifies customer identities and promotes organization confidence while simultaneously reducing risk of fraud associated with handling critical customer information. Real-time, knowledge-based system is supported by intelligent questioning technology and works across all user touch-points: call center, online, or in-person.
MediaWhiz Enhances LeadROI(TM) Lead Management System with JetDial®
Thursday, July 3, 2008 9:00:59 AM
LeadROI(TM) incorporates JetDial® Web-based dialing technology, which promotes advertiser sales force efficiencies, lead throughput time, and conversion rates. Offered as on-demand call center software, JetDial leverages technology that automatically manages answering machines, busy signals, disconnected numbers, and fax lines to optimize sales talk time. It is also equipped with monitoring capabilities that let sales managers track and analyze performance of their sales team.
LiveOps Announces the Availability of Its Summer 08 On-Demand Call Center Platform
Thursday, July 3, 2008 9:00:46 AM
Along with set of telephony testing capabilities, On-Demand Call Center Platform includes functionality for data monitoring, real-time agent call monitoring, and agent testing. Users can create custom, real-time monitoring dashboards that include data sources from across enterprise, and administrators can silently monitor phone calls handled by targeted agent or from specific call campaign. Solution also lets users conduct proctored call simulations with agents for skill enhancement.
Trisys Introduces the Industry's First Affordable, Comprehensive Call Accounting, Call Recording and Screen Capture Solution for SME's
Wednesday, July 2, 2008 11:32:37 AM
Integrated solution helps SMEs enhance customer service and quality assurance by giving managers birds-eye view of every aspect of organization''s telecom and PC-based activities. TAPIT extracts critical phone activity data from PBX systems, while REPLAY helps capture, search, and retrieve associated call recording for all phone activity conducted within organization. Screen Logger lets managers look at what employee was seeing on their computer when call was made or received.
Concuity Announces the Availability of PriceAdvisor
Wednesday, July 2, 2008 11:32:02 AM
Utilizing payer contracts, actual claim data, and patient benefit information, PriceAdvisor enables patients to learn more about their financial responsibility before receiving treatment while also helping hospitals accurately project revenue. It provides patient-specific costs with claim estimates based on historical patient payments and on current contract and claim data. Front-end information from patient registration is used to create predictive claim prior to admission.
Austhink Presents the Industry's First Critical Thinking Software Designed for Management Consultants
Wednesday, July 2, 2008 11:31:10 AM
With direct support for hierarchical structured thinking, bCisive(TM) addresses management consultant concerns such as training staff in key consulting thinking disciplines, development of logic trees, internal team collaboration and task assignment, as well as communication and engagement with clients. Consultants can create, modify, and format diagrams, generating succinct and professional plans, as well as immediately garner approval at every stage in process.
Exony Launches VIM 7 to Empower Agile Customer Management
Wednesday, July 2, 2008 11:30:00 AM
Offered as analytics-led application, Virtualized Interaction Manager (VIM) v7 empowers operations and management staff to effectively measure and manage virtual contact center (VCC) across their span of responsibility to optimize operational cost and enterprise value against positive customer experience. Built-in behavioral analytics capabilities let users make decisions and implement real-time changes to VCC resource deployment and call treatment strategies.