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Is Software-as-a-Service for You?
Monday, January 22, 2007 2:55:00 PM - New delivery models for enterprise software have won their share of converts, but be sure you know what works best for your business first -- a lot is at stake. Commentary: Where CRM Meets Lean Manufacturing
Monday, November 6, 2006 8:56:00 AM - Creating a Value Stream Mapping process prior to making an investment in CRM software can help manufacturers eliminate wasteful processes and improve operational effectiveness. Effective RFPs -- Online Resources
Thursday, September 21, 2006 10:05:00 AM - Check out the following external links for ways to improve your request for proposal process. Tips on Building an Effective RFP
Thursday, September 21, 2006 10:10:00 AM - Creating a request for proposal doesn't need to be as onerous as tax preparation or a dentist's visit -- if you follow these six rules. Software Warranty Online Resources
Monday, August 21, 2006 5:00:00 PM - Here is a compendium of online resources from within MA.com and across the Internet to help you better understand software warranty issues. It's Buyer Beware When it Comes to Software Warranties
Monday, August 21, 2006 5:00:00 PM - With purchase protection porous, if not nebulous at best, here are some issues to consider before signing on the dotted line. Analyze This
Thursday, July 13, 2006 11:07:00 AM - Looking for ways to get optimal returns from time and money spent with industry analyst and advisory firms? Read on ... Commentary: Sizing Up Mid-Market On-Demand CRM
Thursday, June 22, 2006 4:07:00 PM - Front-to-back office integration is a clear differentiator among various vendors. Commentary: Getting More Bang From Customer Relationships
Wednesday, May 31, 2006 11:40:00 AM - New Aberdeen Group study finds that greater business complexity and risk means manufacturers must make long overdue process improvements to the way they manage contracts if they want to preserve profitability, enhance operational efficiency, and retain customer loyalty.
Six Tips for Increasing Field Service Leverage
Tuesday, May 30, 2006 2:05:00 PM - Here's a look at how manufacturers can use new mobile technologies to create transformative business processes that unlock the field service organization's cost cutting, revenue generating and reputation burnishing potential.
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