Since I had two computers crash
on me yesterday and can safely be described as
angry at anything with a motherboard, I’d
like to apply some value-stream mapping to a couple
of technologies that have swept us up in their
cloying tentacles.
The easiest place to start is email - the amount
of non-value added time we dedicate to this communication
medium is mind-boggling. It’s probably fair
to say that most of us receive somewhere in the
neighborhood of 200-300 emails each day. In my
case, approximately 150 of those are correspondence
that I never would have had to deal with pre-email
- messages selling me knockoff handbags and pharmaceuticals,
begging me to lose weight, or, in the latest tack,
calling me a moron. (Spammers have targeted nearly
every human impulse in their efforts at temptation:
insecurity, greed, thrift, lust, machismo, etc.)
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