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Field Service Operations
Field Service Systems Integration
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Oracle Supply Chain Management (SCM) is the best-in-class, complete, open, integrated solution that powers information-driven supply chains. With Oracle SCM, companies can predict market requirements, innovate in response to volatile market conditions, and align operations across global networks. Oracle SCM provides industry-specific solutions based on best-in-class applications that span product development, demand management, sales and operations planning, transportation management, and supply management.
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Infor CRM Epiphany is a comprehensive, market-leading solution for integrated marketing, sales, and service based on Infor Open Architecture, a service-oriented architecture platform built using modern J2EE technology. The solution is designed to drive intelligent customer interactions at every touch point, so you can be 100% responsive to customer demand. Epiphany is ideal for all companies that seek a better platform for real-time customer decision management, synchronizing sales efforts, and delivering consistent, personalized customer care. Let this powerful solution help you manage your marketing, sales, and customer service processes more intelligently, and generate a fast return.
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Route Assistant is our easy to use, easy to learn handheld computing solution. It will help your mobile sales force manage their daily activities. This feature is rich and powerful tool is designed to operate simply with little or no technical proficiency required.
Route Assistant allows the mobile sales person to know who to service next, track who has and has not been serviced, sell directly from the truck/van, take orders, give quotes, manage inventory, track assets, create invoices and capture signatures (ePOD), accept payments and returns, manage accounts receivable, collect survey data, perform DEX/UCS transactions, be located through GPS, provide vehicle inspection information, perform real time wireless or batch communication, and more.
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Manage the entire business cycle of your growing company with Info.Net's applications. Info.Net supports your growth from a very simple business to a very sophisticated one. For example, our customers use Info.Net to prove to the FDA, FAA and DCA auditors that they can accurately document all "As-Shipped" configurations, are able to do customer specific recalls, and have actual cost project accounting. You can also run your company with real-time information exchange to your supply chain partners. Info.Net's applications integrate the data and demands from Financial Accounting, HR, Inventory Control, Quality, Planning, Purchasing, Project Control, Production and Field Service. Business Intelligence (BI) is built into Info.Net, not added on.
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Software 21's premier software solution, FlexGen 4 - AE, is designed around four integrated applications including ERP, SCM, CRM and BI. The software functionality is designed to support sophisticated manufacturing of complex products such as avionics, medical devices and aerospace components. With a clear focus on the technology sector within manufacturing, Software 21provides a full complement of implementation services including project planning, training, education and technology integration.
FlexGen 4 - AE consists of seven fully integrated systems designed to enhance all the business processes and operating procedures of your manufacturing company. It integrates all of your employees, trading partners and customers through one consistent, configurable and scalable set of application services created to optimize decision making and business performance. Its architecture is built to deliver the most effective Decision Support Services available to ensure that managers have timely, accurate and actionable information to make the best business decisions possible.
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Finesse ERP software is an integrated suite of business management software designed specifically for project-oriented companies designing and producing capital equipment and highly-engineered products. For over 26 years, Finesse has enabled manufacturers to deliver complex projects on-time, within-budget, and as-specified.
Flexibility is incorporated throughout the system to accommodate any manufacturing process: engineer-to-order, configure-to-order, make-to-order, build-to-order, and make-to-stock, as well as discrete and repetitive methods. Finesse is especially well-suited to aerospace and defense, factory automation, environmental, energy, and transportation-product manufacturers in addition to engineering companies.
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SAS Business Analytics offers an integrated, flexible, standards-based, centrally managed, intelligence environment that gives companies the power to optimize and extend the value of their investments with ease. With SAS Business Analytics, organizations can integrate data, manage data, clean & standardize data, analyze data, and deploy information with the strength of metadata integration and centralized management, both of which are critical components that enable overall simplification and a lower cost of ownership. The SAS Business Analytics Framework provides a flexible and straightforward path for achieving key objectives and gaining maximum return from information assets.
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