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Customer Relationship Management (CRM) > Call Center & Customer Service



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Call Center Integration
Call Center Parameters, Policies & Options
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Aerospace and Defense
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Know your requirements? Start your custom specification
IQMS, a leader in enterprise resource planning software (ERP) and the industry's innovative single-source enterprise software solution, provides manufacturers all the functionality required to efficiently manage and improve business processes...
Green Beacon provides enterprise software systems, including selections from the Microsoft Dynamics family of business applications, as well as analytics tools, CompassPoint solutions and a variety of other technologies depending on the customer’s needs...
Designed specifically for product-centric businesses that make, move, and maintain. For these companies, resources are constrained and processes are often complex and industry-specific...
One-System ERP Solutions by Global Shop is specifically designed to streamline manufacturing/shop operations and position your company for growth. Easy-to-use ERP software, systems and training let you organize every department, resulting increased sales, lower costs, and improved on-time delivery...
Sage MAS 500 is a highly reliable, robust series of applications covering all areas of business management, including customer relationship management (CRM), accounting and financials, distribution, manufacturing, human resources, payroll, project accounting, enterprise reporting, and electronic commerce...
Infor CRM Epiphany is a comprehensive, market-leading solution for integrated marketing, sales, and service based on Infor Open Architecture, a service-oriented architecture platform built using modern J2EE technology...
At Lawson we create industry-focused solutions designed to facilitate sustained, healthy growth. Our distribution management software can help you measure, plan and improve your operations...
Oracle Supply Chain Management (SCM) is the best-in-class, complete, open, integrated solution that powers information-driven supply chains. With Oracle SCM, companies can predict market requirements, innovate in response to volatile market conditions, and align operations across global networks...
Oracle Customer Relationship Management (CRM) enables organizations to transform the customer experience. With an unmatched range of products, industry expertise, and deployment options, Oracle is the right choice for CRM: comprehensive CRM capabilities; tailored industry solutions; role-based customer intelligence and pre-built integration...
CRM (customer relationship management) built for manufacturing companies seeking to streamline marketing, sales, support, and order management. CRM has complete product satalogs, quoting, sales orders, POs, and invoicing...
True sales force automation to collaborate with direct and in-direct sales people using simple workbenches to update sales leads, business opportunity management, sales forecasting and partner management...
XVL Studio provides the key platform for advanced Digital Manufacturing processes that include: 3D Design Validation, Tolerance checking, interference check, clearance check, process animations and simulation, kinetic checks, and more...
Minicom’s centralized access management solution that consolidates the out-of-band access (KVM IP) and the in-band access (Access Services™) of all IT devices in server rooms, data centers and branch offices...
Jobscope specializes in providing enterprise resource planning (ERP) solutions for order driven manufacturing. For over 25 years our customers have benefited from our products by reducing lead times, increasing data integrity, and delivering accurate up to the minute job costs...
CDC Software's Pivotal CRM is a flexible, powerful customer relationship management solution for companies that want to use CRM strategically—to model, enhance, and streamline their unique processes, not dictate them...
With 38 modules, 1,600 programs/reports and extensive on-line documentation is what makes the NDS ERP Suite one of the most feature rich and powerful ERP solutions...
Web-based customer support solution with Help Desk and Email management, KnowledgeBase, Live Support, Downloads, Newsletter Management and Support Forum in one low-cost collaborative package intended for use in B2B or B2C...
Cincom Synchrony is a unified agent desktop that helps deliver an exceptional customer experience and improve effectiveness in the contact center. Synchrony streamlines handle times and improves service levels by giving agents immediate access to all relevant customer information -- including underlying disparate applications...
Onyx Software, a Consona CRM solution, organizes everything -- information, processes and interactions -- around the customer and our latest Adaptive CRM offerings aren't focused on just any customer, they're focused on YOUR customer...
EnterVision is an open platform enterprise application suite designed for the process manufacturing, discrete manufacturing and distribution industries...

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